Showing posts with label T. Show all posts
Showing posts with label T. Show all posts

Saturday, April 30, 2011

How Many Ways Can You Say: 'ATT Sucks'?

Here's one.

OS's latest adventure with Mama T came Thursday, when he needed to have some inside wiring work (for which he loyally pays monthly), attended to.

'We'll be there next Thursday by 5, sir.'

'But, my phones are all out, and I'm paying for this service already. I have to wait a week?'

'We'll be there next Thursday by 5, sir. Will anyone be home between 1 and 5?'

'But, my phones are all out, and I'm paying for this service already. I have to wait a week?'

'While we have you on the phone, sir, we want to sell you a package whereby we capture all your phone service, cable TV, and internet--so we can continue to serve you at this high level of quality....'

And, on Monday, they start gouging for internet usage...

T is in trouble. They are scratching for any dollar of revenue they can find anywhere from any of its hostages customers...

Accounting sleights-of-hand abound to obscure the reality of unfunded pension obligations about to blow up in the shareholder's faces. A customer approach that seeks only to sell stuff to the the next sucker, and screw the present customer. OS still wonders if the day will come when ATT is declared a bank, so it can go hoover up sum-oh-dat-free-munney-hunney that Ben loves to hand out. 'Cuz, lissen ya'll, theze guyz iz gunna go broke, and the day is coming sooner rather than later. Wait about six months, when all those customers start seeing phone bills that look like mortgage payment.

Excrement, meet motorized air-moving device.

(Disclosure. No interest in T, except gonna look to short sometime this year. Looking for another phone carrier in the meantime....)